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Thread: PPWK Required? Australian Customs Held by Quarantine

  1. #1
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    PPWK Required? Australian Customs Held by Quarantine

    Hi Guys,

    Has anyone ever had this before i made an order and its held by quarantine its 135x 0mg bottles i thought i shouldnt have an issue but i got a call from DHL saying i need to Health Cabin to fill out a PPWK

    Any help would be appreciated

    Regards

    Asbed

  2. #2
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    Never heard of this before. Maybe call DHL and ask them what specifically they need to know from healthcabin. Maybe healthcabin didn't write anything on the delcaration? Where is it held up? Am presuming Australia.

    Also, AFAIK, PPWK stands for paperwork, though I could be wrong there.

    If it was DHL here that called you there must be more to what they said. Doesn't sound quite right, especially being in quarantine.

  3. #3
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    135 bottles??? zombies are not here yet to stock up.
    minigmgoit likes this.
    Don't try to be a great man; just be a man

  4. #4
    CCC
    CCC is offline
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    Ive heard a lot of DHL scamming customers, just ignore them.

    Health Cabins DHL Courier system slugs me $150 quarantine bill!

    DHL Quarantine charges?
    Last edited by CCC; 22-03-13 at 01:35 PM.

  5. #5
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    Quote Originally Posted by virtualphoenix View Post
    135 bottles??? zombies are not here yet to stock up.
    i didnt notice that at first lol

    asbed, do you know something we dont?

  6. #6
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    I got a letter from DHL saying that the AQIS (Australian Quarantine) Require a manufacturers delcaration, it must be on a letterhead, dated, signed and witht he HAWB number typed on the declaration.

    The Declaration should state the specifications/ingredients etc. the end use of the product and most important, the origin of the product (whether it be animal, plant, synthetic or microbiological origin etc.)

    LOL im selling them locally on my new website - i dont want to advertise yet as i dont want to go against forum rules. but yes they are all 0mg so i dont see an issue with it being legal or not. not sure, i have logged a ticket on health cabin with the letter attached hopefully they can help.
    Last edited by asbed; 22-03-13 at 02:14 PM. Reason: edited to give more accurate description on letter

  7. #7
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    I know that there are labelling rules on overseas consignments that have to be met to get through Customs, HC are are well versed with those rules and are normally fully compliant so it could just be DHL being over zealous.

  8. #8
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    interesting... ill wait to see if healthcabin can provide me with the paperwork. luckily its not to urgent... hopefully it wont cause delays in going in to the months!

 

 

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