Results 1 to 8 of 8
  1. #1
    Member
    Join Date
    Oct 2011
    Location
    Melbourne
    Posts
    47

    Question Regarding Support

    Hi There,

    I placed an order on Saturday and only realised later I made the silly mistake of entering my address incorrectly.

    I have since sent a support request via your website to have this changed before it is shipped. Im just wanting to confirm if this request was revived.

    My order number is 55836 and the ticket number I logged on your website is EGJ-3JN-UGUY

    Thanks in advance for the help.

  2. #2
    Member
    Join Date
    Oct 2011
    Location
    Melbourne
    Posts
    47
    Seems I was being impatient. Just received a reply. Thank you very much HealthCabin!!

  3. #3
    AussieVapers approved Vendor
    Join Date
    Sep 2010
    Location
    Fujian province, China
    Posts
    1,033
    I am sorry for the delayed reply because we work from 9 A.M. to 6 P.M. every business day.

    we will try to reply to every email as soon as we get back to work.
    skype: newsunshine_2009
    www.healthcabin.net

  4. #4
    Member
    Join Date
    Oct 2011
    Location
    Melbourne
    Posts
    47
    No problem at all I actually got a reply just after I posted.

    Thank you very much for the response, can't wait to get my gear

  5. #5
    AussieVapers approved Vendor
    Join Date
    Sep 2010
    Location
    Fujian province, China
    Posts
    1,033
    Quote Originally Posted by smitty87 View Post
    No problem at all I actually got a reply just after I posted.

    Thank you very much for the response, can't wait to get my gear
    If you choose EMS, you can get it within 6-8 days.
    skype: newsunshine_2009
    www.healthcabin.net

  6. #6
    Member
    Join Date
    Oct 2011
    Location
    Melbourne
    Posts
    47
    I did choose EMS. Thank you very much for all the help. I have been very impressed with you customer service so far

  7. #7
    Senior Member
    Join Date
    Aug 2010
    Location
    Oz
    Posts
    461
    Always had good service from Health Cabin. Orders are prompt and correct. Well done 'H.C.'

  8. #8
    AussieVapers approved Vendor
    Join Date
    Sep 2010
    Location
    Fujian province, China
    Posts
    1,033
    Quote Originally Posted by arjay55 View Post
    Always had good service from Health Cabin. Orders are prompt and correct. Well done 'H.C.'
    Thanks a lot. we are encouraged and will keep good job.
    skype: newsunshine_2009
    www.healthcabin.net

 

 

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