Results 1 to 8 of 8
  1. #1
    Senior Member
    Join Date
    May 2011
    Posts
    277

    No emails being received from HealthCabin

    Hi,

    I recently put in an order through your website, I have a receipt from PayPal but no email from you guys. I also went to reset my password for your site and it said it would email to me but I am yet to receive any password reset email after several hours. Are you guys having mail problems at the moment or is there something wrong between our two servers?

    Can provide further info e.g. email address and order details via PM if required.

  2. #2
    Senior Member
    Join Date
    Apr 2011
    Posts
    145
    Quote Originally Posted by Bass Junkie View Post
    Hi,

    I recently put in an order through your website, I have a receipt from PayPal but no email from you guys. I also went to reset my password for your site and it said it would email to me but I am yet to receive any password reset email after several hours. Are you guys having mail problems at the moment or is there something wrong between our two servers?

    Can provide further info e.g. email address and order details via PM if required.
    You using a free email host? check your junk filter?

  3. #3
    Senior Member
    Join Date
    May 2011
    Posts
    277
    Ugh, I'm an idiot... even did troubleshooting on Sendmail logs but didn't think to actually check the spam filter.

    Facepalm.

  4. #4
    Senior Member
    Join Date
    Apr 2011
    Posts
    145
    The only reason i did knew that was because i did the same thing...

  5. #5
    Supreme Overlord of these Realms
    Join Date
    Mar 2010
    Location
    Sydney
    Posts
    1,998
    Quote Originally Posted by Bass Junkie View Post
    Ugh, I'm an idiot... even did troubleshooting on Sendmail logs but didn't think to actually check the spam filter.

    Facepalm.
    And to think of what you do for a living.

  6. #6
    Senior Member
    Join Date
    May 2011
    Posts
    277
    Never buy a car from a mechanic amirite?

  7. #7
    AussieVapers approved Vendor
    Join Date
    Sep 2010
    Location
    Fujian province, China
    Posts
    1,033
    Quote Originally Posted by shaddsi View Post
    You using a free email host? check your junk filter?
    Thank you for your answer. our emails often go to spam directly.
    skype: newsunshine_2009
    www.healthcabin.net

  8. #8
    AussieVapers approved Vendor
    Join Date
    Sep 2010
    Location
    Fujian province, China
    Posts
    1,033
    Quote Originally Posted by Bass Junkie View Post
    Ugh, I'm an idiot... even did troubleshooting on Sendmail logs but didn't think to actually check the spam filter.

    Facepalm.
    I am glad that you found our emails at last.
    skype: newsunshine_2009
    www.healthcabin.net

 

 

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