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Thread: We're Moving!

  1. #1
    AussieVapers approved Vendor
    Join Date
    Aug 2012
    Posts
    101

    Exclamation We're Moving!

    Sort of..

    Shortly we will be moving the store to a new eCommerce platform. There are a number of reasons for the change but primarily it will give us more flexibility and control in the day to day running of the store, which in turn will offer you a better customer experience.

    While we donít foresee any issues, there will be some downtime while the migration is happening. This may take a couple of days to complete along with our annual stocktake, and we apologise for any inconvenience in advance.

    There will be no change to our store address: juicewhore.com.au and customer information (address book, completed orders, store credits, etc) will be available on the new platform.

    Due to security reasons we cannot migrate customer passwords, however when the move is complete we will email you with a link to have a new password sent automatically. For this reason it is essential that your email address in our current store is up to date - you can check it here: Juicewhore Account Details

    We expect the store to be unavailable from Tuesday the 21st June, however this is subject to change. If you see our maintenance page you'll know things are happening and we'll be back up and running very soon.


    Regards, Juicewhore Support
    eteach likes this.
    Supporting vapers everywhere.

  2. #2
    AussieVapers approved Vendor
    Join Date
    Aug 2012
    Posts
    101
    We've moved!

    After a long but relatively painless migration we are back in full swing again. Don't forget you'll need to update your password.

    Thanks for your patience, and if you find anything not quite right with the new store do please let us know via the Helpdesk


    Regards, Juicewhore Support
    Fatman and merexy like this.
    Supporting vapers everywhere.

  3. #3
    AVF Regular
    Join Date
    Jun 2014
    Location
    SW Victoria
    Posts
    3,808
    Seems to work nice and quick.

 

 

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