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Thread: Guys, no commercial invoice or MSDS?

  1. #1
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    Guys, no commercial invoice or MSDS?

    I have an order that shipped from you recently and is being held in customs. If you see this could you please respond so I can get the docs they require for release. Thanks.

    ORDER #247793

  2. #2
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    why dont you sell them an email? they are not here much.

  3. #3
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    Ive sent a few, they dont seem to be real flash on replying, now just trying anything short of waiting on the time difference and calling, have to try that next, they are not responding to customs either from what they are telling me at Fedex. Im trying to get the MSDS myself at the moment but they didnt send the commercial invoice either??

  4. #4
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    Had the same happen to me and sent through these:

    http://www.sciencelab.com/msds.php?msdsId=9926222

    http://www.sciencelab.com/msds.php?msdsId=9927239

    http://hobbes.us/USP.pdf

    http://avoria-liquids.de/kch_liquid_18_EN_MSDS.pdf

    I also had a member (avtek) email me a whole lot of msds from flavorart. PM hIm to see if he can email them to you, just pick and choose what you think matches your flavours.

    View Profile: avtek - AussieVapers | The original Australian e-cigarette community

    Then send them through to the customs support officer at fedex.
    Last edited by bk_renesis; 28-11-13 at 06:24 PM.
    margyb, Fatman, Juzm and 2 others like this.

  5. #5
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    duke pm me yer email addy asap - but im afraid i wont be able to help you with the commercial invoice - see if you can knock one up from the emailed invoice they sent you - or from their site

    i really do wish people would stop ordering from these scumbags

    they make shit juice - i have 7 of them here to prove it

    and their customer service is the shittiest on earth

    ps bk its flavor west not flavourart if i remember correctly
    Last edited by avtek; 28-11-13 at 06:40 PM.
    bk_renesis and duke55 like this.

  6. #6
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    Thanks guys!!!

    avtek, PM sent. Ive already knocked up and invoice that I hope will be ok. Cheers.

  7. #7
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    Let us know how you get on with it Duke.

  8. #8
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    I had an order held by FedEx in Australia due to an inadequate description to identify product from MBV. They wouldn't pass it on until I had the commercial invoice and the ingredient list of what was in the package.

    FedEx was not passing it on as they believed it was tobacco products in the package.

    Anyway I opened a support ticket before I went to bed and when I woke 6 hours later MBV had sent me all the relevant details.

    Here's what they sent me minus the invoice

    MSDS

    Ingredients

    If you need a copy of my commercial invoice PM me
    duke55 likes this.

  9. #9
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    Quote Originally Posted by avtek View Post
    duke pm me yer email addy asap - but im afraid i wont be able to help you with the commercial invoice - see if you can knock one up from the emailed invoice they sent you - or from their site

    i really do wish people would stop ordering from these scumbags

    they make shit juice - i have 7 of them here to prove it

    and their customer service is the shittiest on earth

    ps bk its flavor west not flavourart if i remember correctly
    I actually don't mind their hawk sauce and heard good things about thugs juice.
    Which ones do you have? If you haven't binned it, I might buy them off you so they do not go to waste

  10. #10
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    Email sent off with MSDS for liquid NIC, Ingredients List MSDS (Various) I took a punt on whats in them, Invoice Copy, Linked web site and a letter I found from my last order that was very close to the letter that aesthetics posted and stated this was the letter from the last shipment that was delivered and a reference number for that.

    I too dont mind the hawk sauce and the solar flare either...im trying to clone them without much success and ran out in the meantime...LOL.

    I'll see what happens and let you know, thanks again. FINGERS CROSSED.

 

 
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