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Thread: Order returned to USA!!!!!!

  1. #1
    Junior Member
    Join Date
    Mar 2014
    Location
    Melbourne
    Posts
    6

    Angry Order returned to USA!!!!!!

    Hi all,

    I need help! Pretty confused and concerned as to what is going on..
    I made my first MBV order 3 weeks ago, consisting of a few 30mL bottles and a few 15mL bottles, itaste MVP 2, and some coils and a couple tanks.. After trying to be patient whilst knowing my package is apparently here in Australia, now says it's in Seattle! Auspost tracking still says it's departed LA. Thinking maybe customs rejected it!? :|

    Any thoughts/course of action would be much appreciated, thanks!

    November 14, 2014 , 12:22 am
    Arrived at USPS Origin Facility
    SEATTLE, WA 98168
    Your item arrived at our USPS origin facility in SEATTLE, WA 98168 on November 14, 2014 at 12:22 am. The item is currently in transit to the destination.
    November 6, 2014 , 4:56 pm
    Processed Through Sort Facility
    AUSTRALIA
    October 29, 2014 , 11:35 am
    Processed Through Sort Facility
    ISC LOS ANGELES CA (USPS)
    October 29, 2014 , 11:09 am
    Arrived at USPS Facility
    LOS ANGELES, CA 90009
    October 29, 2014 , 11:09 am
    Arrived at Sort Facility
    ISC LOS ANGELES CA (USPS)
    October 29, 2014 , 5:30 am
    Departed USPS Facility
    KENT, WA 98032
    October 27, 2014 , 10:08 pm
    Arrived at USPS Origin Facility
    KENT, WA 98032
    October 27, 2014 , 8:53 pm
    Accepted at USPS Origin Sort Facility
    BELLINGHAM, WA 98226
    October 25, 2014
    Pre-Shipment Info Sent to USPS

  2. #2
    Senior Member
    Join Date
    Mar 2014
    Location
    Cranbourne, VIC
    Posts
    152
    I wouldn't have throught it was a Customs issue - I've ordered from MBV a few times and haven't had an issue. And Customs don't send stuff back (that I know of) they hold the item and send you a letter. Maybe some idiot at USPS put it in the wrong basket? I would be contacting MBV and giving them the tracking number and asking them to check it out for you. Their customer service is pretty good
    Last edited by Michelle; 14-11-14 at 11:37 PM.
    disley likes this.

  3. #3
    AVF Regular
    Join Date
    Apr 2014
    Location
    Sunshine Coast
    Posts
    305
    At least the stuff will be well steeped when you finally get it . USPS is well know for major stuff ups. Pay the extra and get it in 5 days with FEDEX.
    vapz likes this.

  4. #4
    AVF Regular
    Join Date
    Mar 2013
    Location
    N.T.
    Posts
    2,255
    Quote Originally Posted by Bernie View Post
    Hi all,

    I need help! Pretty confused and concerned as to what is going on..
    I made my first MBV order 3 weeks ago, consisting of a few 30mL bottles and a few 15mL bottles, itaste MVP 2, and some coils and a couple tanks.. After trying to be patient whilst knowing my package is apparently here in Australia, now says it's in Seattle! Auspost tracking still says it's departed LA. Thinking maybe customs rejected it!? :|

    Any thoughts/course of action would be much appreciated, thanks!

    November 14, 2014 , 12:22 am
    Arrived at USPS Origin Facility
    SEATTLE, WA 98168
    Your item arrived at our USPS origin facility in SEATTLE, WA 98168 on November 14, 2014 at 12:22 am. The item is currently in transit to the destination.
    November 6, 2014 , 4:56 pm
    Processed Through Sort Facility
    AUSTRALIA
    October 29, 2014 , 11:35 am
    Processed Through Sort Facility
    ISC LOS ANGELES CA (USPS)
    October 29, 2014 , 11:09 am
    Arrived at USPS Facility
    LOS ANGELES, CA 90009
    October 29, 2014 , 11:09 am
    Arrived at Sort Facility
    ISC LOS ANGELES CA (USPS)
    October 29, 2014 , 5:30 am
    Departed USPS Facility
    KENT, WA 98032
    October 27, 2014 , 10:08 pm
    Arrived at USPS Origin Facility
    KENT, WA 98032
    October 27, 2014 , 8:53 pm
    Accepted at USPS Origin Sort Facility
    BELLINGHAM, WA 98226
    October 25, 2014
    Pre-Shipment Info Sent to USPS
    Wouldn't sweat it it. That sort facility Australia just means they put it in a box destined for Oz, not that it was here. IIRC US tracking is crap

  5. #5
    Junior Member
    Join Date
    Mar 2014
    Location
    Melbourne
    Posts
    6
    Arghhhh so now the tracking says it's back in Bellingham, WA! I have contacted MBV and they said it appears it's been sent back to the warehouse, didn't say why. Have for it to get back to the returns department and they'll get back to me about shipping.
    Oldhead yea the steeping time sounds good, the fact I'm on my last working coil and ran out of nic isn't tho!! Only got some health cabin unflavoured which I don't trust :| smells wrong and is brownish. Gotta try to be strong and not to buy smokes!

  6. #6
    AVF Regular
    Join Date
    Aug 2012
    Location
    Waikerie South Aus
    Posts
    2,099
    What coils U use mate???

  7. #7
    Junior Member
    Join Date
    Mar 2014
    Location
    Melbourne
    Posts
    6
    The evod/protank coils in the evod tanks and the protank mini 3 coils.

  8. #8
    AVF Regular
    Join Date
    Aug 2013
    Location
    Melbourne
    Posts
    410
    Where in melbourne are you?
    Not in need of peoples issues

  9. #9
    AVF Regular
    Join Date
    Aug 2012
    Location
    Waikerie South Aus
    Posts
    2,099
    Ahhhhh soz mate don't have any of those was gonna help ya out

  10. #10
    AVF Regular
    Join Date
    Aug 2014
    Location
    Melbourne
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    1,089
    Quote Originally Posted by hank View Post
    Where in melbourne are you?
    I use the evod and protank 2 single coils and can give you some. Either pm me with your address and I'll pop some in the mail or if you want to collect let me know and I'll let you know my location.
    disley likes this.

 

 
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