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Thread: Juicewhore - customer serivce

  1. #1
    Super Moderator
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    Juicewhore - customer serivce

    Just wanted to say how impressed I have been with the customer service from Juicewhore. I have just returned from seeing a friend who bought an ego tank starter kit from Del (she's new to vaping and has been using my old 510 batteries prior to this) and one of the batteries was DOA. So she emailed JW, and got a reply really quickly (she was really surprised at how quick the response was) and a new battery is on its way with a prepaid postage bag to send back the other one. She was thrilled. No hassles - just fixed the issue.

    So big thumbs up from me - it's good to feel confident in recommending a supplier to friends that delivers great service, because there is nothing worse than recommending a supplier that doesn't come through, and you end up like feeling like an ass for suggesting them in the first place.
    mattyg likes this.
    Ingrid

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  2. #2
    AVF Regular
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    I agree. I have ordered 2 starter kits from Del and they arrived the next day.I must say I had a smile on my face as both starter kits were wrapped in pink tissue paper. My husband doesnt believe in presents so it was like Christmas for me.
    Great customer service from Juicewhore.

  3. #3
    AVF Regular
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    Agree with all the above,.
    When i first started in my confusion i would order all sorts of weird stuff because I didnt know what the heck I was doing, Dell would run over my order for me and tell me what didnt fit what because she knew what i allready had.
    She was such a huge help! Nice lady too.

  4. #4
    AVF Regular
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    AAAAAAAAAAAAA+++++ service and quality hardware !

  5. #5
    Senior Member
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    the most hospitable lady to deal with absolutley

  6. #6
    Senior Member
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    Agree +1000 and more, always a pleasure to deal with!



    I haven't saved sh*t! woops:

  7. #7
    AVF Regular
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    Lake Macquarie, NSW
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    +1 from me also. Always had awesome CS from Del
    _______________________________________________
    Richard

    VVF Grip 1 (Yukatan Rosewood Frame / Cocobolo Panels); VVF Grip 2 (Lacewood Sycamore Frame / Gmelia Burl Panels with Indian Rosewood Plunger); VAMO, Launcher, ATB (Kamagong), N-Zonic V III, Limited Sioux, Zen 2, Mini ATB, Vicious Ant Cyclone, ERA 1.5 dripper, ERA 1.5 bottom feeder, Immortalizer, AGA-T, RSST

  8. #8
    Senior Member
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    I'd have to give a +1 too especially considering I haven't required any customer service beyond getting exactly what I ordered promptly, which is the best customer service of all.

  9. #9
    Senior Member
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    JW is one of my 2 favorite vendors. Great stuff.

  10. #10
    Senior Member
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    May 2010
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    Clagiraba, Queensland
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    10,965
    +10 to JW, del rocks..

    I hope your friend knows about the 5 click off function, I assume thats the first thing tried
    In order of useful: Provari V2 and V1, vamo, eGo twist, Katana v3, Hex, Orion v2, LavaTube, eGo x 6, VMAX, 510N, Tick V2, Tick V1, noEgo 18650, noEgo 14650 , Indulgence x 2, 905 6v mod, KR808D



 

 

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