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Thread: Massive thumbs up

  1. #1
    Senior Member
    Join Date
    Dec 2012
    Location
    Melbourne, Vic
    Posts
    201

    Massive thumbs up

    I put through an order for a Vamo and literally within 5 minutes had a call (which I couldn't answer haha) and was informed through text there was a site glitch. Was offered either a refund or a different mod.

    That to me is customer service at it's FINEST! (One day I'll be back for a ProVari :P)
    Fatman, Mr Mischief, btobw and 3 others like this.

  2. #2
    Senior Member
    Join Date
    Sep 2013
    Location
    Lochinvar, NSW
    Posts
    139
    Too many companies fail because they don't hold Customer Service in high enough regard...

  3. #3
    Senior Member
    Join Date
    Dec 2012
    Location
    Melbourne, Vic
    Posts
    201
    They do for sure. Companies like this are ones I'll continue coming back to every time.
    Up in vapour likes this.

  4. #4
    AVF Regular
    Join Date
    Nov 2013
    Location
    Melbourne
    Posts
    5,740
    i ordered a $4 drip tip, and got a free doubler! blew me away to get a freeby with such a small purchase
    Up in vapour likes this.
    "Vapers- The evangelical vegans of the smoking community"
    Quote Originally Posted by btobw View Post
    1 vote for DogMan because squonkers, dogs, chooks and brevity

  5. #5
    XR5
    XR5 is offline
    AVF Regular
    Join Date
    Jan 2013
    Location
    Rural Vic
    Posts
    105
    Big thumbs up for customer service! Hand written note on invoice and bonus sampler with my relatively small order, you guys rock! Now all I have to do is find one of your juices which resemble my (mostly) ADV or mix them to get close!!
    Established V8PR 7/2/2013 and never looked back

  6. #6
    Senior Member
    Join Date
    Jan 2014
    Location
    Doonside NSW
    Posts
    177
    Thumbs up from me too...

    Came in for a Doubler Plime...they had none so Nat mixed me up a bottle on the spot...best flavour I've ever had and it hasn't even steeped...

 

 

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